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1. Company and Credentials

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Q: Is Illinois Pro Painters licensed, bonded, and insured?

 

A: Yes. We are fully licensed, bonded, and carry comprehensive general liability and workers' compensation insurance. We can provide current copies of our insurance certificates upon request for your peace of mind and protection.

 

Q: What areas in Illinois do you serve?

 

A: We proudly serve Antioch, Kenosha, Illinois, and the surrounding suburbs. Please contact us to confirm service availability in your specific town or ZIP code.

 

Q: Do you use subcontractors or are your painters full-time employees?

 

A: Our painting crews consist of experienced, vetted, and trained employees of Illinois Pro Painters. We occasionally utilize trusted specialty subcontractors for large commercial projects, but maintain strict oversight and quality control.

 

2. Estimates and Pricing

 

 

Q: How do I get an estimate, and is it free?

 

A: Yes, we offer free, no-obligation estimates for all residential and commercial projects. Simply email us at info@illinoispropainters or fill out the form on our CONTACT page to schedule a walk-through appointment.

 

Q: What is included in my estimate?

 

A: Your detailed written estimate will clearly outline:

• Surface Preparation: (e.g., scraping, sanding, patching, caulking, power washing).

• Materials: Specific paint type, brand (e.g., Sherwin-Williams, Benjamin Moore), and number of coats.

• Labor Costs and the estimated time to complete the project.

• Cleanup and Waste Disposal procedures.

 

Q: Are there any hidden fees or costs?

 

A: No. We pride ourselves on transparent pricing. The cost of your proposal is the final price, provided the scope of work does not change. Any unforeseen structural repairs (like significant wood rot or drywall damage) discovered during prep will be immediately brought to your attention with a separate, written change order for approval before proceeding.

 

3. Project Process and Preparation

 

 

Q: What type of paint do you use?

 

A: We use premium, high-quality paints from trusted manufacturers like Sherwin-Williams and Benjamin Moore. We select the best product for your specific surface and environment (interior/exterior, high-traffic, moisture-prone areas) to ensure maximum durability and a superior finish.

 

Q: What preparation is required before your crew arrives?

 

A: For interior jobs, we ask clients to remove small, fragile, or valuable items, pictures, and wall hangings. For exterior jobs, please clear the immediate area around the house of plants, furniture, and decorations. Our crew will handle all major furniture moving, covering floors/surfaces, taping, and surface cleaning.

 

Q: How long will my painting project take?

 

A: Project duration varies based on size, surface condition, and weather (for exteriors). A typical residential interior or exterior job takes 3 to 5 days. We will provide a specific timeline with your estimate and maintain open communication throughout the entire process.

 

Q: What is your cleanup process?

 

A: We maintain a clean and organized worksite daily. At the end of the project, we perform a thorough cleanup, remove all tools, equipment, tarps, and debris, and leave your property looking pristine and ready to enjoy.

 

4. Quality and Warranty

 

 

Q: Do you offer a warranty on your work?

 

A: Yes. We stand behind our quality with a 2-Year Workmanship Warranty. If the paint peels, flakes, or blisters due to a defect in our preparation or application, we will return to repair the affected area at no charge to you.

 

Q: What is the best time of year for exterior painting in Illinois?

 

A: The best time is typically late spring through early fall (generally May through October) when temperatures are consistently above 50°F and below 90°F, and humidity is manageable. This ensures proper paint adhesion and curing for a long-lasting finish.

 

Q: Do you offer color consultation services?

 

A: Yes. We understand choosing colors can be overwhelming. We offer complimentary color consultation support to help you select the perfect palette and finish that meets your design goals and enhances your property's value.